This Privacy Policy explains how Big O Tires collects, uses, discloses, and protects your personal information when you visit or interact with our website Big O Tires (the “Site”).
We may collect the following categories of personal information:
Identifiers and contact information: Name, email, phone number, etc.
Service-related information: Details about your vehicle (make, model, VIN), appointment requests, services used.
Information you submit: Via forms, quotes, booking requests, inquiries, feedback.
Device and usage data: IP address, browser type, pages visited, referring URLs.
Other information: Reviews, preferences, or demographic info (like zip code or age) when voluntarily provided.
We use the information to:
Respond to inquiries and fulfill service requests (such as booking appointments).
Communicate with you about your account or services.
Improve the Site and personalize your experience.
Send relevant offers, promotions, or updates (if you opt in).
We may collect information:
Directly from you when you provide it.
Automatically through cookies and tracking tools.
From third parties (such as social media or partners) if you choose to connect.
We may share your personal information with:
Service providers and vendors that help us operate our business.
Legal authorities if required by law.
Other third parties only with your consent or as disclosed when collected.
Big O Tires uses cookies and similar technologies to:
Enhance performance of the Site.
Track user activity and preferences.
Deliver personalized content and advertising.
You can manage or disable cookies in your browser, but some features may not work properly.
We retain personal information only as long as necessary to provide services, meet legal requirements, or for legitimate business purposes.
Depending on your location, you may have rights to:
Access, update, or delete your personal data.
Opt out of marketing communications.
Correct inaccurate information.
To exercise your rights, please contact us using the details below.
The Site may link to third-party websites. We are not responsible for their privacy practices; please review their policies separately.
We use reasonable safeguards to protect your information. However, no method of internet transmission is completely secure.
Big O Tires may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last Updated” date.
BC Corporate Head Office:
2504 Marine Dr, West Vancouver, BC V7V 1L4, Canada